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User Research Mastery

A complete 5-step blueprint to doing user interviews & usability tests.

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Do more user research & usability tests so you can create a product customers love.


Who is this program for?

  • People who struggle to get buy in from stakeholders or clients to make research a part of the UX process
  • People who do not want their team "guessing" about features and want to truly use data to drive product and design decisions..
  • People who know research is crucial to understanding users and customers, but are completely overwhelmed and don't know where to start.
  • Anyone who struggles with the question of "how can I do research within my timeline and budget and without slowing down the product development process?
  • People who want to understand their users once and for all.


Any of these sound like you? Cool, read on ...

I'm Sarah Doody, nice to meet you!

Before you ask,
YES this is my real hair!

  • 2015: Founded The UX Notebook, a weekly UX email and education collective focused on helping people learn how to think like a designer.
  • 2012: Went full time as self employed with my own UX consulting business.
  • 2011: Co-created curriculum for and taught General Assembly's first ever 12-week User Experience Design course.
  • 2007: Moved to NYC to get started in the roller coaster world of tech startups.


Some of the places I've taught, spoke, & written:

"This program helped me do my first user interview a few weeks ago, and the interview guide is pure GOLD."


SHANE
Web Developer from, London, England

INTRODUCING

User Research Mastery

A step-by-step blueprint to help you and your team do user research interviews and usability tests.


Here's what you'll learn in User Research Mastery:

🔮 How to get buy in for user research from executives and stakeholders.

🔬 How to decide what to research and which method to use.


👀 What to write in a screener so you can talk to the right research participants.

⭐️ How to find research participants on your own or with a recruiting firm.

💬 What you must have in a discussion guide and interview script.

🔎 How to make sense of & present your research findings.

🚀 How to integrate research into your UX process.


📕 How to make research a habit and not a one time thing.


Want an inside look? Here's a quick tour:

"I got more from this program than from some in-class courses and conferences."


MINA
UX Designer from Vancouver, Canada

Class Curriculum



BONUSES & EXTRAS
To Ensure You Reach Your Research Goals



LIVE MONTHLY OFFICE HOURS


Live group office hours calls to get your questions answered.


BONUS "DONE FOR YOU" TEMPLATES

Templates including a Participant Screener & Interview Discussion Guides.


SECRET SLACK COMMUNITY

A place for students to ask questions, get answers, and share ideas.




Here are the templates & "done for you" items:

  • Research Goals Template

  • Participant Screener Template

  • Interview Discussion Guide & Script

  • Research project checklist

  • Template for note-taking

  • Findings presentation layout


 


30-DAY REFUND POLICY


I'm happy to offer a refund within the first 30 days after your date of purchasing the course.

To be honest, I haven't had a single person ask for a refund yet from any course I've ever taught!

You can just email me here and I'll refund you within 24 hours. No questions asked.

I'm confident you'll be thrilled with this course, and based on all the reviews, I know I can offer you this 30-day refund policy.

Get started now!



Over 100 people have done this program.

Here's what some of them have to say:

"I consider this course part of my support system! It helps you to have those difficult conversations with stakeholders who may be resistant to research. The course is a fantastic refresher / companion for someone who does search regularly and a great guide for someone who is just starting or wants to do more research. "

- Olya, Product Manager in New York City

"Great materials. Well organized. Great integration of video, worksheets, Slack and Office Hours."

- Andrew, UX Director in Santa Ana, California

"I learned a TON about UX overall, which I very much needed and the templates are extremely helpful to jumpstart my team in the research world."

- Jared, UX Designer in Austin, Texas

Frequently Asked Questions


When does the course start and finish?
The course starts as soon as you purchase it! You can do it on your own schedule, so there's no pressure to keep up with it. I know that many students will do this as part of their job. The reality is, that things pop up at work all the time. So by keeping the course self-paced, it's easier to work it into your own schedule and life.
Will the live Office Hours calls be recorded?
Yes! The monthly live Office Hours calls with Sarah Doody will be recorded. Office hours will be on a monthly basis and the date and time will be posted in the Slack community. Only students who enroll in the Complete or VIP package will be able to attend the live Office Hours and watch the Office Hours replays.
How long will the course take to complete?
The course is divided into 5 modules. I estimate that it will take you 4 weeks to complete the course, including watching all the videos and doing the exercises. I know that you're likely trying to fit this into your work schedule, that's why we kept the learning videos bit-sized. We want you to be able to fit this into your existing schedule.
Do you offer any discounts?
We don't. But we recommend that you ask your employer to sponsor the course. We've seen many employers pay the full price or pay part of it for the students because they realize how valuable the skills are that students will learn and be able to apply to their jobs, immediately. Please contact us if you want a copy of this letter. Or, you can find it above on this course page. Sorry, we can't link to it from this FAQ (bad UX on the part of the platform we're using!!!).
Do you have pricing for teams who want to take the course together?
Yes. If more than 10 people from your company want to enroll in User Research Mastery, then please contact us at sarah@sarahdoody.com and tell us how many people want to take the course so that we can get back to you with pricing.
Will I receive a certificate?
Yes. If you do all the modules, you'll receive a certificate of completion. The certificate is not meant to indicate proficiency or expertise as a certified researcher. It is simply meant to communicate to your colleague or manager that you went through all the modules.
Do you offer refunds?
I'm happy to offer a refund within the first 30 days after your date of purchasing the course. I haven't had a single person ask for a refund yet. The course consistently receives reviews of 4/5 or 5/5 stars. So I hope you'll stick with the course and see the value that many other students have got from it.