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User Research Mastery Toolkit & Course
LET'S GET STARTED
Preview & Course Trailer (4:08)
Welcome!! Please watch this first (3:54)
How to set yourself up for success (7:03)
Questions & How To Get Help
MODULE 01: WHY RESEARCH MATTERS
Intro Video (1:32)
Lesson 01: Why research matters & how to get buy in (18:42)
Lesson 02: Types of research (16:47)
Lesson 03: The research process (20:32)
Your Mission: The practice project for this course (8:44)
MODULE 02: RESEARCH GOALS
Intro Video (1:27)
Lesson 01: How to identify your research goals (34:43)
Lesson 02: What are strategy interviews (12:16)
Lesson 03: What are usability interviews (10:49)
Lesson 04: Adapting research for your timeline and budget (19:03)
MODULE 03: IDENTIFYING & RECRUITING PARTICIPANTS
Intro Video (2:03)
Lesson 01: How many people should you talk to (10:39)
Lesson 02: How to create and use a participant wishlist (15:07)
Lesson 03: Anatomy of a participant screener (24:18)
Lesson 04: DIY recruiting vs hiring a firm (9:04)
MODULE 04: PLANNING & CONDUCTING INTERVIEWS
Intro Video (3:22)
Lesson 01: Writing a discussion guide (22:59)
Lesson 02: The 5 stages of a research interview (11:29)
Lesson 03: Practical interview logistics (12:43)
Lesson 04: How to record interviews (9:52)
Lesson 05: The art of note taking (8:04)
Lesson 06: Observation Skills (6:49)
MODULE 05: SYNTHESIZING & SHARING YOUR FINDINGS
Intro Video (1:31)
Lesson 01: Making sense of what you heard (16:39)
Lesson 02: How to deliver and share your research findings (28:45)
WORKSHEETS, DOWNLOADS, ETC (all in one place)
Research Goals Worksheet
Ideal Participant Wishlist Worksheet
Participant Screener Template
Interview Discussion Guide Template
Discussion Guide Example From E=Commerce Company
Note Taking & Findings Template
Research Plan Checklist
50+ Starter Questions For User Research
Office Hours
Office Hours Archive: Please Read
May 23, 2019 (33:30)
Jan 30, 2019 (53:26)
Dec 13, 2018 (21:39)
Aug 14, 2018 (11:45)
Lesson 01: Why research matters & how to get buy in
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